Renters FAQ's
Q: How do I apply for an apartment? Q: I need an apartment. How does your apartment search service work? Q: How can you offer a free service? Q: Why should I use your free apartment finding service? Q: I have a pet. Is it difficult to find pet-friendly apartments? Q: When should I begin looking for an apartment? Q: Does Urban Lux have any properties that are not listed on the website? Q: What do I need to apply for an apartment? Q: If I live out of town and can't come to view the apartment myself, can you still help me? Q: What should I bring with me to my appointment? Q: Do you have a list of contacts that would help me in my move?
A: Click here to complete our online application. Our quick and easy process only takes a few minutes, and can all be done online!
A: Our apartment search service is 100% free. There are no hidden costs or fees to you. Urban Lux's relocation specialists have listings for the best luxury rentals in the heart of Chicago.
Our specialists will find the apartment you're looking for using our vast database of luxury apartments and condominiums to match your exact specifications.
A: Apartment owners pay us a fee for bringing them qualified apartment renters.
A: First, we'll save you a considerable amount of time, especially if you are new to the area. Not only can we help find the best Chicago neighborhood for you, we can match your specifications to the exact luxury apartment you're looking for.
Second, we will save you money. Since you don't spend time looking for the perfect apartment, you won't need to waste gas driving around. Also, many times we can negotiate move-in specials.
Third, we save you from the mental stress and hassles of apartment searching. You'll be much more likely to find your perfect apartment with our knowledgeable relocation specialists at your service.
A: Many apartments allow pets. Since every community and individual landlord have their own pet policies, our relocation specialists can help find the pet-friendly apartment right for you.
A: We recommend starting 45-60 days prior to your desired move in date. In the City of Chicago, renters have 60 days prior to the expiration of their current lease to decide if they want to renew the lease or not, which is why we recommend waiting to begin your search no sooner than 60 days before you want to move.
A: Yes! The website includes only a small fraction of apartments and condominiums available. Only our featured properties are listed on our website. After contacting a relocation specialist, we will provide you with a comprehensive array of available apartments that meet your requirements.
A: -Two most recent pay stubs (or if you are self employed, last years tax return)
-Current and previous landlord phone and fax number
-Current and previous employer phone and fax number
-Driver's license or passport for photo identification
A: Of course! Our agents are experts when it comes to matching clients with the perfect apartment. We'll walk you through the entire process and will make sure the transition into your new home is as effortless as possible.
A: A photo ID, and a camera come in very handy. You'll also want to bring your check book so that you can reserve the apartment once you find the perfect one.





